Tuesday, April 08, 2008

Kwai lan designer

Senior always call me the kwai lan designer.

Ok, I call myself that often enough too.

I am basically nice to my vendors, but I have very little patience for people who dont put in enough effort/too rude/too proud, and people whom I had a long standing vengeance.

Just today, I needed to call a vendor, whom provided a quotation for me via a contractor. I originally didnt need to call the vendor, as the contractor should be liaising all sub-contractors and vendors for me, but due to a change in plans, my boss got me to call this system furniture company.

I called back the same sales person whom my contractor spoke to, but she was on leave, and her colleague (lets just call her S) took my call. I explained my purpose, and requested she check for me on the account status.

3 hours later, since there's no response from her, I called her again, asking her what is the status. She didnt answer the call, but because I need an answer quick, I decided to call my own friend, who is in the company.

My friend promised to meet me tomorrow to help me solve the problem, then S reverted, asking me why I called. With exasperation, I asked her if she recall I am waiting for a set of answers from her?

S paused, and then said she cannot give me the answers because she lacked information, and she had more to check with me. My irritation ballooned as I dont see how she cannot call me, if she need more information. She is just merely sitting on it!!!!

That angers me.


I told her point blank, that I spoke to my friend, and she is more than willing to help, and this S, she actually had the cheek to cry foul and lecture me that I cannot pass accounts to another sales person on whim.


As though I care.

The story goes on for the whole afternoon, with me being more frustrated by the minute, no thanks to S. In the end, I am so annoyed that I fired an angry email to the boss of this system furniture company, complaining about S.

(Hallo hallo, I was very diplomatic in my choice of words in the email already ok!! I could add another 50% of viciousness into my email easily. Hah!)


Yes, I agree I can be magnanimous, and not be bothered with her. But I cannot! I am supremely angered, and I must do something in defense!

Ok lor, kwai lan lor.. Who cares.

No comments: