Customer orientated

My house number is constantly been mistaken for a country club's number. I dont blame them, because my house number is swee-er than the country club number and your fingers would just unrealisingly (got such word?) press the prettier sequence.

We had this number for more than 15 years I think, and all these while people would call and ask for the country club.

There are days when we receive 10 calls or more a day.

Sometimes haughty club members called and make a fool of themselves.

HCM: How's the weather?
Kanigi: Huh?
HCM: How's the weather like?!?!? Good for golf?

Bitchy me realised this HCM is obviously calling for the country club, and I felt evil. *Evil big-small-eye corner-of-mouth-twitching-upwards smile*

Kanigi: Ok lor. Let me see (pause), I dont think it would rain.
HCM: Ok, can I make a booking?
Kanigi: Sure you can, when you call the right number. The number should be 6xxx-xxxx. Bye!

And I quickly hang up.

At least I didnt tell him ok already and make him run wasted trip ok!


But that is then. I am seldom this childish these days. 'Sometimes' is the keyword.


Few minutes ago, someone called (it is 12.30am!!) to ask for the country club. I told him he'd got the wrong number and he apologised. He asked what place was this and I told him it is residential. He apologised again and explain he was frenziedly looking for a place to watch world cup.

I told him it is alright, because we get calls for the country club all the time. I gave him the club's number and he asked me for my name! What? He think this is an information counter and he want to write a praising letter to my boss?

I informed, since english names are generic anyway, and ended the call. (I even thanked him? I must be crazy, and all the months in the bank job really tuned me mad.)

Being the responsible person like I always am, I turned back to the comp and googled the country club's name. I realised the number I provided was wrong and I immediately called back to the guy to inform him of the correct number.

He was pleasantly surprised that I took the effort. He even told me his name is KC and thanked me, while mispronouncing my name like everybody does. I laughed and said my byes.

I am really too customer orientated already la. Had I been losing more marbles these days? But in total honesty, it was because I know it would gnaw at me more if I didnt call. The call would take just 15 seconds and I would make someone's midnight.

Aww.. I've such a cordial personality. *Smiles sweetly and bow.*